Please fill out the form below to register your product. Contact us if you have any questions.
CARE & MAINTENANCE
PREVENTATIVE MAINTENANCE
Use a squeegee on the shower glass after each use. This is the best option to prevent build up on the glass. However, if you have a water repellant coating on your glass we recommend using a micro fiber cloth as the constant use of a squeegee will wear down the coating over time.
For black mold under the silicone, clean the are with a 50/50 solution of water and bleach. Soak the affected are for 2 hours. Rise, then repeat as necessary.
In areas where tap water has a high mineral content ("hard water") use permanent glass protection or water repellant coating on your shower glass.
RECOMMENDED PRODUCTS
Below, you will find several products we endorse and use ourselves. We cannot guarantee the effectiveness of products not listed below. If you have a recommendation for us, please contact us.
WATER REPELLANT AND PROTECTION
HARD WATER STAINS & LIGHT DUTY CLEANING
CULTURED STONE AND MARBLE CLEANERS
ORDERING FOR CONTRACTORS & DESIGNERS
HOW TO SET UP AN ACCOUNT
Follow these simple steps to set up an account with us:
Download and fill out a New Custom Account Sheet
Download and fill out a Credit Application
Fax the completed forms to (408) 988-1142 or email them to willcall@southbayshowers.com
Once you have an account, fax your orders to (408) 988-1142 or email them to willcall@southbayshowers.com.
Stock and Availability
For stock items please allow 24 hours for fabrication and production.
Will call pick ups are available Monday - Friday 8:00 am - 4:30 pm.
Custom glass, mirror, and hardware orders require a minimum of 5 business days and can be projected out as far as 10-14 business days, depending on availability.
Vanity cabinets and marble orders require 12-16 business days.
Most plumbing orders will be complete in 5 business days, with special orders taking 3-4 weeks.
DO'S & DON'TS
DO’S
Check the levelness of the walls and floors.
Install a wood backing for your entire shower enclosure.
Check your local county codes and regulations.
Confirm all layout plans with a professional, especially for unique layouts.
Check the qualifications of professionals.
Verify California Contractor's Licenses (South Bay Showers' License #684540)
Allow enough time and schedule for unforeseen circumstances.
Follow up on delivery and order confirmations.
DON’TS
Assume your space is level.
Rush.
Hesitate to contact us for assistance.
ORDERING FOR FIRST TIMERS & DO IT YOURSELF PROS
Ordering is easy!
Follow these simple steps:
Look for ideas and styles of products that you like. Visit our showroom. Browse the Products section of our website.
Submit a quote request by filling out the Get a Quote form to the right. You will receive a confirmation email. If you have any rough measurements, photos, sketches or any more information you would like to provide, simply reply to the email confirmation or email willcall@southbayshowers.com.
You will be contacted within 24 hours and we will begin preparing a quote for your review.
You will be assigned to a dedicated member of our sales team who will guide you through the remainder of the process.
If you're a contractor or designer please see ORDERING FOR CONTRACTORS & DESIGNERS.